Rocking Busy Season with Confidence

Most people who know me, know that I’m a big Bon Jovi fan. I have been since “Runaway” dropped in grade school. “J.B. Jovi” and his bandmates are not only New Jersey royalty, but their music has been the soundtrack to my life for 40 years.

I think we all know that busy season is here. So, as Bon Jovi says, “It’s now or never….!” While the energy is electric and energizing, we also know that it can be intense, and at times we need to support and encourage each other to “Keep the Faith.” Healthcare costs continue to rise and it’s not because of “Bad Medicine” – new, promising therapies are hitting the market every month. Clients need to know that “I’ll [We’ll] Be There For You” and that their bottom line is protected.

At HM Insurance Group (HM), I’m incredibly proud of our team’s commitment to consistently provide a high level of performance for our producers, TPAs and policyholders. It starts before a proposal is requested and continues through underwriting, installation, claims management, cost management and renewal.

As a Stop Loss partner and experts in managing risk, here’s just some of the ways we deliver confidence in an evolving healthcare landscape:

Underwriting Expertise: We have expert underwriters who work closely with our national Sales team to identify the best-in-class approaches to Stop Loss coverage, ensuring that our clients are well-protected. On average, we provide a proposal in five business days, upon receipt of complete information.

Fast Claims Processing: Our team processes clean claims within 10 business days or less, 100% of the time (and in the vast majority of cases, far quicker). That's a level of speed and efficiency that's hard to beat.

Accurate Claims Payment: I can tell you that our Claims folks are obsessed with accuracy. Our financial (99.99%) and technical (99.51%) accuracy consistently exceeds industry standards. We’ve processed over 183,000 claims in the past five years, totaling more than $3.2 billion. That's a lot of claims, and we've paid them quickly and correctly.

Cost Containment Expertise: HMConnects™, our cost containment program, leverages clinical expertise and cost management practices to identify savings opportunities and maximize value for our clients.

So, to circle back to Bon Jovi, we're not just "Livin' on a Prayer," here at HM. We know that the cost of claims will continue to increase, and we are monitoring the trends. As the healthcare landscape evolves, our experts remain committed to helping to protect self-funded clients from the potential financial risk associated with catastrophic claims.

Learn how HM Stop Loss provides financial protection for self-funded groups or contact your HM sales representative for more information.

Source: Company statistics gathered through HM Insurance Group January 2024 Line of Business Report and other HM Insurance Group internal analysis.